Renew Vitality Privacy Policy

Last Updated On: 16-Mar-2026
Effective Date: 16-Mar-2026

Renew Vitality, LLC (“we,” “us,” or “our”) is committed to protecting the privacy of our patients and users. This Privacy Policy explains how we collect, use, and disclose your personal information and ensures compliance with the Health Insurance Portability and Accountability Act (HIPAA) and The Campaign Registry (TCR) requirements for SMS texting.

Protected Health Information (PHI)
We collect, use, and disclose your Protected Health Information (PHI) in accordance with HIPAA guidelines. PHI includes any information that can be used to identify you and relates to your health condition, the provision of healthcare, or payment for healthcare services.

Information We Collect
We collect and process the following types of personal information:
Personal Information: Name, address, phone number, email address, date of birth, insurance information, and other contact information.
Health Information: Medical history, treatment information, and prescriptions.
SMS Texting Data: Phone number, message content, and timestamps of text messages.

How We Use Your Information
We use your information for the following purposes:
Healthcare Services: We use your information to provide, coordinate, and manage your healthcare services.
Payment and Operations: We use your information for billing purposes, insurance claims, and healthcare operations.
SMS Communications: We may use your phone number to send appointment reminders, health-related updates, or other relevant communications, such as marketing messages (with your consent).
Marketing: We may send SMS marketing messages only to users who have opted in for such communication. You can opt out at any time by replying STOP to any message.

SMS Texting and The Campaign Registry Compliance
We are committed to protecting your information when communicating via SMS. By providing your phone number, you consent to receive SMS communications related to your healthcare. We comply with The Campaign Registry (TCR) requirements, ensuring that all SMS communications are secure and that your information is not shared with unauthorized third parties.

Sharing of Information
We do not share your mobile phone data with third parties/affiliates for marketing or promotional purposes. We may share your information with trusted third-party service providers such as SMS delivery partners to facilitate SMS communications. These providers are required to handle your data securely and in compliance with applicable laws.

Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the text message services.

We may disclose your PHI to:
Healthcare Providers: For treatment purposes.
Business Associates: Who assist us with operations, under strict privacy and security obligations.

Your Rights
You have the following rights regarding your personal information:
Access: You have the right to access your PHI.
Amendment: You may request changes to your PHI if you believe it is incorrect or incomplete.
Restrictions: You have the right to request restrictions on certain uses and disclosures of your PHI.
Confidential Communications: You may request that we communicate with you in a specific manner (e.g., only through certain channels).
Opt-Out: You have the right to opt out of receiving SMS communications at any time by replying “STOP” to any message or contacting us directly.
To exercise these rights, please contact us at info@vitalityhrt.com.

Data Security
We implement appropriate administrative, technical, and physical safeguards to protect your PHI from unauthorized access, use, or disclosure.

Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes and provide an updated policy on our website.

Contact Information
If you have any questions or concerns about this Privacy Policy or your rights, please contact us at:
Renew Vitality, LLC
Attention: Privacy Officer
4290 Professional Center Drive, Suite 305
Palm Beach Gardens, FL 33410
Email: info@vitalityhrt.com
Phone: 866-897-3353

Our Verified Business Texting Numbers: